MOMCOZY Product Security Advisory
Protecting our customers from threats to their security is always an
important task for MOMCOZY. As a key player in global Smart Home markets, we will do our utmost to
provide our users with secure stable products and services, and to strictly protect the privacy and
security of their data. We welcome and encourage all reports related to product security or user
privacy. We will follow established processes to address them and provide timely feedback.
MOMCOZY Product Software Updates
MOMCOZY will deliver an updated experience for you on a regular basis,
including updated security patches. Several factors may affect the date you actually receive an
update, e.g. device model, operator variants etc. Users are reminded that all maintenance releases
should be accepted as soon as possible for ensuring best performance.
The details are as
follows: https://github.com/MOMCOZY-smart/Security
Report Vulnerabilities to MOMCOZY
We strongly encourage organizations and individuals to contact MOMCOZY’s
security team to report any potential security issue.
|
Contact way
|
|
|
Email address
|
|
|
Hours
|
MOMCOZY will endeavor to respond to the report within five
working days.
|
MOMCOZY will need to obtain detailed information about the reported
vulnerability to more accurately and quickly begin the verification process.
Responsible Reporting Guidelines
1. All parties to a vulnerability disclosure should comply with the laws of
their country or region.
2. Vulnerability reports should be based on the latest released firmware, and preferably written in English.
3. Report vulnerabilities through the dedicated communication channel. MOMCOZY may receive reports from other channels but does not guarantee that the report will be acknowledged.
4. Adhere to data protection principles at all times and do not violate the privacy and data security of MOMCOZY's users, employees, agents, services or systems during the vulnerability discovery process.
5. Maintain communication and cooperation during the disclosure process and avoid disclosing information about the vulnerability prior to the negotiated disclosure date.
6.MOMCOZY is not currently operating a vulnerability bounty program.
2. Vulnerability reports should be based on the latest released firmware, and preferably written in English.
3. Report vulnerabilities through the dedicated communication channel. MOMCOZY may receive reports from other channels but does not guarantee that the report will be acknowledged.
4. Adhere to data protection principles at all times and do not violate the privacy and data security of MOMCOZY's users, employees, agents, services or systems during the vulnerability discovery process.
5. Maintain communication and cooperation during the disclosure process and avoid disclosing information about the vulnerability prior to the negotiated disclosure date.
6.MOMCOZY is not currently operating a vulnerability bounty program.
How MOMCOZY Deals with Vulnerabilities
MOMCOZY will respond to vulnerability reports as soon as possible, usually
within five business days.
MOMCOZY Security will work with the product team to perform a preliminary analysis and validation of the report to determine the validity, severity and impact of the vulnerability. We may contact you if we need more information about the reported vulnerability.
Once the vulnerability has been identified, we will develop and implement a remediation plan to provide a solution for all affected customers.
Remediation typically takes up to 90 days and in some cases may take longer.
You can keep up to date with our progress and the completion of any remediation activities.
MOMCOZY will issue a security advisory when one or more of the following conditions are met:
1. The severity of the vulnerability is rated CRITICAL by the MOMCOZY security team and MOMCOZY has completed the vulnerability response process and sufficient mitigation solutions are available to assist customers in eliminating all security risks.
2. If the vulnerability has been actively exploited and is likely to increase the security risk to MOMCOZY customers, or if the vulnerability is likely to increase public concern about the security of MOMCOZY products, MOMCOZY will expedite the release of a security bulletin about the vulnerability, which may or may not include a full firmware patch or emergency fix.
MOMCOZY Security will work with the product team to perform a preliminary analysis and validation of the report to determine the validity, severity and impact of the vulnerability. We may contact you if we need more information about the reported vulnerability.
Once the vulnerability has been identified, we will develop and implement a remediation plan to provide a solution for all affected customers.
Remediation typically takes up to 90 days and in some cases may take longer.
You can keep up to date with our progress and the completion of any remediation activities.
MOMCOZY will issue a security advisory when one or more of the following conditions are met:
1. The severity of the vulnerability is rated CRITICAL by the MOMCOZY security team and MOMCOZY has completed the vulnerability response process and sufficient mitigation solutions are available to assist customers in eliminating all security risks.
2. If the vulnerability has been actively exploited and is likely to increase the security risk to MOMCOZY customers, or if the vulnerability is likely to increase public concern about the security of MOMCOZY products, MOMCOZY will expedite the release of a security bulletin about the vulnerability, which may or may not include a full firmware patch or emergency fix.